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After-sale service |
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Thanks for your attention and trust to our medical device. Now we guarantee about after-sale services as follows:
We will provide installation and debugging service free of charge to our customers until it passes customer’s acceptance inspection and put products into service. If any problem occurs in its use, we will give the customers the best solution within 12 hours after informed by the customer. After the warranty expires, we will provide servicing and maintenance for life to guarantee the spare, accessory parts and consumable items supply.
To guarantee your work operating well, we will provide product operation training and routine maintenance training free of charge until operating personnel can operate the products skillfully and independently, and the maintenance personnel can have simple failure diagnosis and elimination training. Our professional technical engineers can provide professional technology consultation for customers at any time.
We wholeheartedly welcome our customers to give us some valuable advices and suggestions about our products and services. We always adhere to the principle of “reputation first, quality first, service excellent and customers first” and provide the top ranking service in quality products and advanced technology to our customers.